Client 4 (Japan): Electronics company
To establish competitive strategies for gaining greater advantages over rivals globally.
Customer Satisfaction Survey
- Online Survey (B2B)
- Asia (including Japan), Europe, and US
- Approx. 400 respondents
- 11 main questions
(regarding the company’s service level, importance as a business partner, etc.)
Client 5 (Japan):Stationery manufacturer
To understand current working environment and to identify problems in the company .
Employee Satisfaction and Compliance Survey
- Online & Mail Survey
- 7 Asian countries
- Approx. 2,680 employees
- 30+ questions
(corporate culture and management, violations of law, etc.)
Client 6 (Japan): Motorcycle manufacturer
To clarify the company’s image by clients and to understand the behaviors of influencers in Indonesia.
- F2F survey & In-depth Interview (B2B)
- Approx. 100 companies in Indonesia
- Approx. 30 questions
- (top-of-mind awareness, touchpoint, service level, etc. )